Welcome to Najma Javaid. By accessing or using najmajavaid.com, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. Acceptance of Terms
By using our website, placing an order, or contacting us through any platform, you confirm that you have read, understood, and agreed to these Terms & Conditions.
2. Products & Availability
- All products displayed on our website are subject to availability.
- We reserve the right to discontinue or update any product without prior notice.
- Product images are for illustration purposes. Actual colors may vary slightly due to lighting, photography, or screen settings.
3. Pricing
- All prices are listed in Pakistani Rupees (PKR).
- Prices may change at any time without prior notice.
- The price displayed at the time of placing the order will be considered final.
4. Order Confirmation
- Orders are confirmed after our team verifies the order details.
- We reserve the right to accept, reject, or cancel any order if necessary.
- Customers must provide accurate contact and delivery information.
5. Cash on Delivery (COD)
- We currently offer Cash on Delivery (COD) across Pakistan.
- Customers must pay the full amount at the time of delivery.
- Parcel Open is Not Allowed before payment.
6. Shipping & Delivery
- Delivery time is generally 3–7 business days.
- Delivery may be delayed due to weather, public holidays, or courier-related issues.
- We are not responsible for delays caused by courier companies or circumstances beyond our control.
7. Return & Exchange
- We offer a 7-Day Return & Exchange Policy for eligible products.
- Returns or exchanges are accepted only for damaged, defective, or incorrect items.
- A complete unboxing video recorded before opening the parcel is mandatory for all return or exchange claims.
- Returned items must be unused, unwashed, and in their original packaging with tags attached.
8. Order Cancellation
- Orders can be cancelled before dispatch.
- Once dispatched, orders cannot be cancelled.
- Customers who repeatedly refuse COD deliveries or place fake orders may be restricted from placing future orders.
9. Intellectual Property
All content on this website, including text, logos, images, graphics, product descriptions, and designs, is the property of Najma Javaid and may not be copied, reproduced, or used without prior written permission.
10. Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of your information as described in that policy.
11. Limitation of Liability
Najma Javaid shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
12. Third-Party Services
We may use third-party services such as courier companies, payment providers, analytics tools, and website hosting providers. We are not responsible for the policies or actions of these third parties.
13. User Responsibilities
You agree not to:
- Provide false or misleading information.
- Use the website for unlawful activities.
- Attempt to damage, hack, or interfere with the website.
- Copy or misuse website content without permission.
14. Website Availability
We strive to keep our website available at all times; however, we do not guarantee uninterrupted or error-free access.
15. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon being published on this page.
16. Governing Law
These Terms & Conditions shall be governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be subject to the jurisdiction of the competent courts of Pakistan.
17. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Najma Javaid
Website: najmajavaid.com
WhatsApp: 0326-6050290
Email: najmajavaid145@gmail.com
Location: Lahore, Punjab, Pakistan